Our Store Policies
Liquid Gold was founded with one goal in mind: giving our customers a fair, rewarding and enjoyable hospitality experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
OREO CHEESECAKE
Payments
Ensuring your order goes through
We currently accept direct deposit through Zelle or money transfer through Cashapp, Apple Pay or Venmo. For orders $100 and up, we do require a deposit for half of the payment. Details on when the deposit and final payment is due will be specified once we have scheduled a meeting to discuss your ordering needs.
Our Shipping Policy
How We Do It
We currently only offer shipping for our shelf stable items such as our cookies and hard candies. Any specialty product that must be refrigerated cannot be shipped. Our main courier is USPS and we use their priority flat rate shipping boxes for all of our orders. Shipping costs will depend on the prices they are currently offering.
Quality Assurance
About Our Policy
Liquid Gold focuses on providing products of exceptional quality. We bake to order to ensure the freshness of our goods. We recommend consuming your baked goods within a week. Confections are way more shelf stable, so those tend to last a bit longer, yet they should be consumed within 3 - 6 months. To make the most of your products, refer to out FAQ's tab to read about our storage recommendations.
Consumption Notice
Trust Us with Your Experience
For some of our special orders and events, we are bringing a different type of product to the market. We must always verify that our customers are 21 + and we expect all of our customers to respect our products and consume responsibly. Before infused consumption, always remember to be in a clear mind space, be in a comfortable environment, and be surrounded by people you feel safe with. For all users, when in doubt, remember to go low and slow - you can always eat more, but you can't eat less!